At pak65, your privacy is not an afterthought — it is a foundational part of how we build and operate our platform. This Privacy Policy explains in clear, straightforward language exactly what personal data pak65 collects from Pakistani members, how that data is used, who it may be shared with, how long it is retained, and what rights you hold over your own information. We believe you deserve to know exactly how your data is handled before you hand it over.
pak65 ("pak65", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy applies to all personal data collected by pak65 in connection with the registration, operation, and closure of member accounts on the pak65 platform, as well as data collected through the pak65 website, mobile interface, customer support channels, and any other pak65 service.
This Policy applies to all current and prospective pak65 members in Pakistan, including members in Karachi, Lahore, Islamabad, Faisalabad, Multan, Peshawar, and all other cities across the country. It also applies to individuals who visit the pak65 website without registering an account, to the extent that data is collected from such visits.
By registering a pak65 account, making a deposit, or otherwise using the pak65 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not register an account or continue using the pak65 platform.
pak65 collects only the personal data that is necessary and proportionate to provide our services, meet our compliance obligations, and protect the integrity of the platform. The categories of data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, age & identity verification (KYC) |
| Contact Data | Email address, mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | JazzCash / EasyPaisa number, bank account details (HBL, UBL, Meezan Bank), transaction history | Processing deposits, withdrawals, and AML compliance |
| Verification Documents | CNIC scan or photo, passport, proof of address, source-of-funds documentation | Regulatory KYC requirements and fraud prevention |
| Technical Data | IP address, device type, browser, operating system, session data | Platform security, fraud detection, performance optimisation |
| Behavioural Data | Betting history, game preferences, session duration, win/loss records | Service personalisation, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence, complaint records | Dispute resolution, quality assurance, regulatory record-keeping |
| Marketing Preferences | Opt-in / opt-out status, preferred communication channels | Sending relevant promotional communications with your consent |
pak65 collects personal data through several channels, all of which are described transparently below:
pak65 processes your personal data only for specific, legitimate purposes. The primary purposes for which we use your data are as follows:
pak65 processes your personal data on the following legal bases, depending on the specific processing activity:
pak65 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data is shared only in the limited circumstances described below, and only to the extent necessary for the relevant purpose:
All third parties with whom pak65 shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond that for which it was shared.
pak65 uses cookies and similar tracking technologies on its platform to support a range of essential and non-essential functions. A cookie is a small text file placed on your device when you visit our platform. The categories of cookies we use are as follows:
You can manage your cookie preferences through your browser settings or through the pak65 cookie preference centre, accessible from the footer of any pak65 platform page. Please note that disabling certain cookies may affect the functionality of the pak65 platform. pak65 does not use cookies to collect or process data that could identify you to third parties without your knowledge.
pak65 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law or regulation. Our standard data retention periods are as follows:
pak65 takes the security of your personal data seriously and implements a comprehensive range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
While pak65 employs industry-leading security measures, no digital platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pak65 will notify affected members without undue delay in accordance with applicable regulatory requirements.
As a pak65 member, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact pak65 at [email protected]. pak65 will respond to all data rights requests within 30 days of receipt, free of charge in the first instance.
You have the right to request a copy of the personal data pak65 holds about you, along with information about how it is being processed. This is commonly known as a Subject Access Request (SAR).
You have the right to request that inaccurate or incomplete personal data held by pak65 be corrected or completed without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pak65's legal retention obligations. Certain data must be retained regardless of erasure requests.
You have the right to request that pak65 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
Where processing is based on your consent or a contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on pak65's legitimate interests, though such objections are subject to a balancing assessment.
pak65 employs mandatory age verification controls at the point of registration and at various stages of the account lifecycle to prevent underage individuals from accessing the platform. If pak65 discovers or has reasonable grounds to suspect that personal data has been collected from an individual under the age of 21, the following steps will be taken without delay:
If you are a parent or guardian and believe that your child may have created a pak65 account, please contact us immediately at [email protected] and we will investigate and act upon your report as a matter of urgency.
pak65 may send you marketing communications about promotions, bonuses, new products, cricket betting events, PSL specials, and other pak65 services where you have expressly opted in to receive such communications at the time of registration or at a later stage via your account settings.
You have the right to withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent will take effect within five (5) business days. Please note that even after opting out of marketing communications, pak65 will continue to send you essential transactional and account-related communications, such as deposit confirmations, withdrawal notifications, security alerts, and updates to our Terms & Conditions or this Privacy Policy. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.
pak65 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the structure of our business. When material changes are made, pak65 will notify active members by email or via a prominent notice on the pak65 platform at least seven (7) days before the updated Policy takes effect.
We encourage you to review this Privacy Policy periodically to stay informed about how pak65 is protecting your data. The "Effective Date" displayed at the top of this document and in the last-updated banner indicates when the current version came into force. Your continued use of the pak65 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
Where changes to this Policy require a new or different form of consent from you, pak65 will seek that consent separately before the relevant processing activity commences.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which pak65 handles your personal data, please contact our Data Protection team through the following channel:
pak65 aims to resolve all privacy-related enquiries to your satisfaction. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction, or to the gaming regulatory body under whose framework pak65 operates. Details of the relevant authority will be provided to you upon request.
Six core principles that define how pak65 approaches data privacy for every Pakistani member on our platform.
pak65 does not sell, rent, or trade your personal information to third parties for their commercial gain. Your data is yours. We share it only where strictly necessary to operate the platform and comply with the law.
All sensitive data stored by pak65 — including your financial records and identity documents — is protected using AES-256 encryption, the same standard trusted by international banks and government agencies.
pak65 follows a data minimisation principle. We collect only the personal information that is genuinely necessary to verify your identity, process payments, and provide our services — nothing more.
Access, correct, download, or delete your data at any time by contacting our support team. pak65 responds to all data rights requests within 30 days, free of charge, with no unnecessary obstacles.
Receiving too many pak65 promotions? Unsubscribe in one click from any marketing email, or update your preferences directly in your account settings. Your opt-out takes effect within five business days.
pak65 enforces a strict 21+ age policy. Any data collected from individuals found to be under the age of 21 is deleted immediately, the account is closed, and deposited funds are returned without exception.
Thousands of members across Karachi, Lahore, Islamabad, and beyond trust pak65 with their data every day. Register with confidence and enjoy Pakistan's most secure sports betting and casino platform.
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